Your Personal Data

The personal data which you provide when completing the CORA questionnaire will be used by the team providing your care. This will usually be AGE Concern Tameside. It may extend to the staff in the Tameside Social Care and Health team, or to other approved, community care workers who look after you.

Their purpose in seeing the information you have provided is to learn where you may need some extra support. For example, you may have said you are not sure about some of the best ways of managing your medical condition you may have or of taking your medication. CORA is designed to help them to help you more.

Your personal data is made available to your care team via a secure internet link. Only authorised users can look at your data and they have to enter their own unique user name and password to do so.

Your data is stored in London and protected by an organisation* which is a world leader in this field. For example, they have been authorised by the Ministry of Defence to store details of military personnel on active duty.

A few authorised technicians within this London organisation and within the organisation** who runs the CORA system on a day to day basis, may come into contact with your data while doing maintenance work. They are all carefully vetted and contracted not to extract or divulge data to any unauthorised person. In addition, your data is held in a “scrambled” form so that it is very difficult for anyone without the “key” to make sense of it.

Your data is protected from outside interference and theft by the latest computer software designed for this task.

If you have any concerns or questions about the use of your personal data, or ever have cause to make a complaint, please contact Age Concren Tameside.

* Rackspace Managed Hosting Limited
** Intouch with Health Limited Registered under Data Protection Act no. Z4619340